Reviews waiting for replies
Every review deserves a thoughtful response. Your team has a lobby full of guests.
For hotels, resorts and hospitality tech
Five-star replies, every single time
Pre-arrival messages, guest enquiries, review responses and shift handover notes. Keep every guest touchpoint warm and personal, even at full occupancy.
Faster replies
guest enquiries answered promptly
Your property's voice
warm and consistent
Clear handovers
front desk and housekeeping in sync
The problem
What is slowing you down today
Repetitive guest questions
Parking, breakfast times, late checkout. Answered fifty ways by fifty staff.
Handovers that miss the VIP
The anniversary couple in 304 never gets mentioned to the evening team.
Capabilities
Everything you need, nothing you don't
Review response drafts
Gracious, specific replies to each review, addressing what the guest actually said.
Guest message replies
Answers drawn from your property fact sheet, in your house tone.
Pre-arrival personalisation
Welcome messages that reference the booking, the occasion and local tips.
Shift handover notes
Front desk and housekeeping notes summarised into what the next shift needs.
Cache for FAQs
Identical prompts inside the cache window return instantly and are not billed.
Built for hospitality tech
One endpoint for PMS and guest messaging platforms, with price on every call.
Use cases
What teams run on it
01
Online review replies
A considered response for every review, ready to post after a quick check.
02
Guest messaging assist
Suggested replies for staff handling chat and email.
03
Pre-arrival emails
Personal welcome notes for every booking.
04
Daily handover briefs
Arrivals, special requests and issues in one view.
How it works
From sign-up to production
- 1
Reply to a review
Paste one into the playground with your tone notes.
- 2
Connect your messaging
Call the endpoint from your PMS or messaging tool.
- 3
Scale across properties
Give each property its own key and track usage in the dashboard.
Control
Built so you stay in charge
Keys you control
API keys are shown once at creation and stored only as a hash. Revoke any key instantly from Settings.
Spend you can see
Every request carries its own receipt: tokens in, tokens out, latency and price. Nothing is billed that you cannot trace.
Limits you set
Per-account rate limits and a free monthly allowance keep experiments safe before they become production.
Data you decide on
You choose exactly what you send. Repeat prompts can be served from your cache, and cache hits are never billed.
For developers
One endpoint. Every model.
Send a prompt and a capability, or name a model. One bearer key, one small JSON body, and a full receipt on every response.
curl https://YOUR-DOMAIN/api/ainf/inference \
-H "Authorization: Bearer $AI_INFERENCE_KEY" \
-H "Content-Type: application/json" \
-H "Idempotency-Key: order-1042" \
-d '{"prompt":"Summarise this ticket in one line","capability":"chat"}'Questions, answered
Will replies sound robotic?
Give it your tone guide and a few replies you love. It writes from what you send, and staff approve before posting.
Can it handle multiple properties?
Yes. Give each property its own key, and log the price on each response against the property it served.
What guest data should we send?
Only what the task needs. You control every prompt, so minimise personal data.
How much will it cost?
Each response shows its price, and you start with a free monthly allowance.
Make every guest feel expected
Answer your next review in seconds. Start free.